This is a build plan. It describes a typical business of this kind and exactly what we would build for it. There are no outcome percentages on this page because we have not measured any — and we would rather show you the system than quote you a number we made up.
The challenge
Every enquiry needed a phone call before a price could be given, and calls happened in the evening after the teams finished. Quotes typically went out one to two days after the enquiry, by which time many customers had already booked someone else.
The existing process
- 1Enquiry arrives by phone, WhatsApp or the website form
- 2The owner calls back in the evening to ask about property size
- 3A quote is worked out by hand and sent the following day
- 4Teams are scheduled by group message and a paper diary
- 5Recurring customers are re-booked manually every time
- 6Invoices are chased personally when they go unpaid
The solution
We built an instant quote form based on property size and service type, connected it to job scheduling with automatic team notifications, and automated the recurring bookings and invoice reminders.
- Instant online quote based on property size, rooms and service type
- Quote converts directly into a booked job with a chosen date
- Teams notified automatically with address, access notes and scope
- Recurring customers re-booked on a schedule without being asked
- Automated invoice reminders at 7, 14 and 21 days
- Review request sent automatically after each completed job
Tools used
- Next.js website with quote calculator
- Job scheduling and dispatch
- Workflow automation
- Paystack invoicing
- WhatsApp Business
What changes
The same work, done a different way. Each row is a change you could verify by watching the system, not a figure you have to take on trust.
Getting a quote out
Today
A call, then a quote in a day or two
After
A price on the page, immediately
Who replies first
Today
Whoever replies first usually wins
After
You are the one who replied first
Chasing an invoice
Today
Chased by phone when someone remembers
After
Reminders send themselves
Scheduling the teams
Today
Scheduling by message and paper diary
After
Jobs assigned, teams notified automatically
There is no cedi figure on this page.
There used to be, and it was invented. If you want a number for your own business, the ROI calculator runs on figures you enter and shows every assumption it applies — so you can argue with the arithmetic instead of trusting ours.
Run it on your numbersNo testimonial is shown here because this is a demonstration rather than real client work. We will not publish an invented quote or an invented person.
A typical business of this kind, not a specific client. The build is real — it is what we would ship.
Build a system that works even when you are unavailable.
Automate the repetitive work and focus on growing the business. Start with a free call — we will map exactly where your enquiries are going cold and what it would take to fix it.
- A free 30-minute call, with no obligation
- A written summary of where enquiries are being lost
- A fixed price before any work begins
We reply to every enquiry within one business day. Monday to Friday, 8:00 – 18:00 GMT.