Terms of service

These terms govern your use of this website and, where a separate written agreement does not say otherwise, the services provided by QuickWorks LLC.

Every project is also covered by its own written scope and quote. Where a project agreement and these terms conflict, the project agreement wins.

This is important enough to state in the terms rather than only in the small print.

This site publishes no projected outcome figures. Statements about what the systems do — response times, availability, reminders, ownership of accounts — describe how the system is built and what we contract to deliver, not results guaranteed for your business. The example dashboard uses sample data and the build plans describe typical businesses rather than specific clients. Client counts are accurate; they are counts, not outcomes.

The ROI calculator and the growth assessment produce arithmetic derived from the figures you enter and from the assumptions published alongside them. They are not financial advice, a valuation, a forecast, or a projection you should rely on for any business decision without your own analysis.

Actual results depend on your business, the implementation, your market and your customer demand. When we have verified client outcomes, we will publish them clearly labelled as such, with the client identified and the measurement period stated.

Prices shown or discussed before a written quote are indicative. A binding price exists only once we have issued a written scope and quote and you have accepted it.

The quoted price covers the scope described in that document. Work outside it is not refused — it is quoted separately and agreed in writing before it is started, so an invoice never arrives as a surprise.

Projects stall far more often on inputs than on build time. To keep to the agreed timeline we need a few things from you.

Design and copy each include two complete rounds of revisions within the agreed scope. We would much rather adjust something than hand over work you merely tolerate.

Revisions that change the agreed scope — new pages, new features, a different direction after sign-off — are quoted as additional work first.

Unless the project agreement says otherwise, projects are invoiced 50% on acceptance of the quote and 50% on completion, before handover of accounts and logins.

Invoices are due within 14 days. Ongoing support and hosting, where taken, are billed monthly in advance and can be cancelled with 30 days' notice.

On full payment, everything created specifically for you is yours: the site, the content, the configurations, the workflows, and every account we created in your name, handed over with the logins.

We retain ownership of our own pre-existing tools, templates and internal methods, and of anything reusable we built before your project. You get a full, unrestricted right to use everything delivered to you.

Third-party services used in your system remain subject to their own terms, and the subscriptions for them are yours.

Systems we build usually connect to services we do not control — booking platforms, messaging providers, payment processors, AI providers, hosting. We choose established, widely-supported ones, but we cannot be responsible for their availability, pricing changes or their own terms.

Naming a technology anywhere on this site describes what we build with. It does not imply partnership, endorsement or affiliation with its owner.

AI assistants we build are constrained to information you have supplied and approved, and are configured to hand anything outside those limits to a person.

They are still automated systems and can be wrong. You are responsible for reviewing the information you approve for use, and we recommend the monthly review process precisely so mistakes are caught and corrected. We are not liable for decisions made by a customer on the basis of an automated response.

We do our work carefully and we stand behind it. But nothing here is a guarantee of any commercial result: we are not liable for lost profits, lost revenue, lost data or any indirect or consequential loss.

Where liability cannot be excluded, our total liability in connection with a project is limited to the fees you have paid us for that project.

Nothing in these terms limits liability for fraud, or for anything else that cannot lawfully be limited.

You may cancel a project at any time in writing. Work completed up to that point is invoiced, and anything already delivered is handed over. Deposits cover work already carried out and are non-refundable once a project has started.

We may cancel if the required inputs are not provided for an extended period, or if payment terms are not met, having given reasonable notice first.

These terms are governed by the laws of the Republic of Ghana, and the courts of Ghana have jurisdiction over any dispute.

Before anything reaches a court, we would much rather talk. Contact us first and we will make a genuine attempt to resolve it.